FAQ
What forms of payment do you accept?
We accept the major credit cards Visa, MasterCard, American Express and Discover as well as direct PayPal account payments.
Shipping?
Skin Lounge by DeVu ships with multiple carries to ship your orders. Our partnerships allows us to offer a variety of shipping options such as 3-5 business days & 1-3 business days. After your order is placed please await a conformation telling you when it will be processed and shipped out.
Skin Lounge by DeVu encourages you track your order at anytime using the Tracking number we send you once your order has been processed and shipped. Please note that once your package leaves Skin Lounge by DeVu it is out of our hands and onto the carrier of your choice.
*please keep in mind ,Skin Lounge by DeVu is not responsible for lost, stolen, or damaged packages.
How much does shipping cost?
We ship all orders out on Mondays, Thursdays, and Saturdays.. Please allow 1 day (24 hours, at maximum) for order processing. Domestic orders are typically delivered within 3-7 business days.
If you purchased expedited shipping such as NEXT DAY it will be processed on the shipping days above ONLY.
Internationally 7-12 business days, depending on location.
If you would like earlier delivery please contact us and we will be more than happy to accommodate you at no additional shipping charge.
*please keep in mind, Skin Lounge by DeVu is not responsible for lost, stolen, or damaged packages.
How much does shipping cost?
Shipping costs are calculated based upon the number and type of products in your cart. To view shipping costs, add your desired products to your cart, proceed to the cart page, select your country and click "Update Your Cart Total".
Do you ship internationally?
Yes.
*please keep in mind, Skin Lounge by DeVu is not responsible for lost, stolen, or damaged packages.
I chose expedited shipping, when will my package ship?
We ship all orders out on MONDAYS, THURSDAYS, and SATURDAYS.
How do I add a note to my order?
You can add a note to your order by clicking "+ Leave a note about your order" in your shopping cart under the PAYPAL button.